SureSlim Privacy Policy and Terms & Conditions

Privacy Policy

JYNK Pty Ltd trading as SureSlim Australia respects your privacy and is dedicated to keeping your details private. Any information we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, send you direct responses to your enquiries, notification emails we deem to be necessary to success with your program and to personalise your shopping experience with us; that’s all. SureSlim Australia uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from SureSlim Online Pty Ltd only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Pricing Policy:

All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of 31/03/2016. All transactions are processed in AUD

Program availability (destinations)

SureSlim Australia provides programs Australia wide, however at this time we do NOT accept international orders through our website. International customers please submit your enquiry through our enquiries page and we will attempt to direct you accordingly.

Program delivery timeframe

It takes between 7 to 10 days to create a program from the completion of the signup form. This is excluding any additional delays by the client getting to pathology.

Refund Policy

Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do.

SureSlim Money Back Guarantee

Here at SureSlim Online we are so confident that our weight loss program will get you the results you want, that we are willing to back it with a money back guarantee, with one caveat:

If you follow your individual weight loss program precisely (and all of your consultant’s instructions) and you do not reach your weight loss target, you are entitled to request your money back*.

Similarly, if your blood results determine you to be unsuitable for a SureSlim program due to medical reasons, your money will be refunded *.
*excluding the application fee of $199 which is included in the program cost.

Jynk Pty Ltd T/A SureSlim Australia

ABN 29 105 805 703

Our postal address is:
Suite 21, 370 Kingsway, Caringbah NSW, 2229, Australia
Email: info @


While this site is continually upgraded with new information and every possible care is taken to keep all information on this site as current as possible, SureSlim will in no way be held responsible for any liability that stems from the use of the information supplied on this Web site.

Security Policy

When purchasing from SureSlim Online Pty Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre info @


All materials on this Site, including but not limited to audio, images, software, text and video clips (the “Content”), are protected by copyright under Australian copyright law, international conventions, and other copyright laws. You may not distribute, exchange, modify, sell or transmit anything you copy from this Site, including but not limited to any text, images, audio and video, for any business, commercial or public purpose. You agree to follow all instructions on this Site limiting the way you may use the Content. There are a number of proprietary logos, service marks and trademarks found on this Site. By making them available on this Site, SureSlim is not granting you any license to utilise those proprietary logos, service marks, or trademarks. Any unauthorised use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes. If you download any Content from this Site, you may not remove any copyright or trademark notices or other notices that go with it.

Legal Notices and Trademarks

SureSlim Australia maintains this site (the “Site”) for your entertainment, information, education, and communication. Please feel free to browse the Site. If you are browsing this Site as a non-commercial consumer, you may download material displayed on the Site for your non-commercial, personal use only. If you are browsing this Site as an employee/franchisee/member of any business or organisation, you may download material displayed on the Site only for non-commercial purposes within your business or organisation and within the terms and conditions of your franchise/employment agreement. This permission is specifically conditioned on your retaining all copyright and other proprietary notices contained on the materials. Additionally, you may not distribute or transmit (except, within your business or organisation), modify, reuse, report, or use the contents of the Site for public or commercial purposes, including the text, images, audio, and video without SureSlim’s written permission.